Shipping policy

Shipping Policy

At hi.Blends, we are committed to delivering your products in a timely and reliable manner. Because we operate as a drop-shipping business, shipping times may vary depending on the supplier, destination, and the carrier. Please review the details below before placing your order.

Processing Time

  • Orders are typically processed within 2–4 business days after payment confirmation.

  • You will receive a confirmation email once your order has been processed and shipped.

Estimated Delivery Time

  • Standard delivery within the United States generally takes 7–15 business days after processing.

  • International orders may take 10–25 business days, depending on customs clearance and carrier availability.

  • Delivery times are estimates and are not guaranteed. Actual delivery may vary due to carrier delays, customs inspections, or other factors outside our control.

Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.

  • Tracking updates may take a few days to appear depending on the carrier’s system.

Shipping Costs

  • Shipping fees are calculated at checkout and are based on your order total, location, and carrier rates.

  • Any customs duties, taxes, or import fees are the responsibility of the customer.

Multiple Shipments

  • Because our products may come from different suppliers, items in your order may arrive in separate packages.

  • You will receive tracking information for each shipment.

Delivery Issues

  • hi.Blends is not responsible for delays caused by the carrier, customs, or events beyond our control.

  • If your order has not arrived within the estimated timeframe, please contact us at djolly@hiblends.com and we will assist in tracking your package.

Incorrect Addresses

  • Please ensure that your shipping address is correct before completing your order. We cannot be responsible for orders shipped to incorrectly provided addresses.